Shipping policy

At Shonexa, we aim to provide efficient, safe, and reliable delivery services to our customers across India.

Order Processing Time

All orders are processed and dispatched within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation. You will receive an email or SMS notification once your order has been dispatched from our fulfillment partners' warehouse.

Shipping Rates & Delivery Timeframe

Shipping Area: We proudly offer Pan-India shipping.

Shipping Cost: We offer FREE Standard Shipping on all orders across India. (Note: Agar aap shipping charge karte hain, toh yahan likh dein "Shipping costs are calculated at checkout")

Delivery Time: Once dispatched, your order will typically be delivered within 5 to 7 business days. The total estimated time from order placement to delivery is generally 6 to 9 business days depending on your location.

Order Tracking

We want you to know exactly when your utility and trending products will arrive! Once your order is shipped, we will send you an email or SMS containing your tracking number and a link to track your package's journey in real-time.

Possible Delays

While we work closely with our courier partners to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances (such as extreme weather conditions, unexpected carrier delays, or public holidays) which are beyond our control. We appreciate your patience and understanding in such situations.

If you have any questions, need tracking details, or require assistance regarding your delivery, our dedicated customer support team is here to help. Please don't hesitate to reach out to us:

Email: shonexa30@gmail.com

Phone: +91 8873174232 (Monday – Saturday, 10:00 AM – 5:00 PM)