Privacy policy
Last updated: June 8, 2026
​Shonexa (shonexa.in) operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to provide these Services to you.
​This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
​Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
​1. Personal Information We Collect or Process
​When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:
​Contact details: Name, billing address, shipping address, phone number, and email address.
​Financial information: Payment card information, transaction details, form of payment, and other payment details (processed securely via our payment gateways).
​Account information: Username, password, preferences, and settings.
​Transaction information: Items you view, put in your cart, purchase, return, or exchange.
​Communications: Information included when sending a customer support inquiry.
​Device & Usage information: Information about your device, browser, IP address, and how you interact with or navigate our website.
​2. Personal Information Sources
​We may collect personal information from the following sources:
​Directly from you: When you create an account, make a purchase, or contact us.
​Automatically through the Services: From your device through cookies and similar technologies.
​From our service providers: When they collect or process your personal information on our behalf.
​3. How We Use Your Personal Information
​Depending on how you interact with us, we may use personal information for the following purposes:
​Provide, Tailor, and Improve the Services: To process payments, fulfill orders, arrange for shipping, facilitate returns, manage your account, and create a customized shopping experience.
​Marketing and Advertising: To send promotional communications and show online advertisements based on your activity.
​Security and Fraud Prevention: To authenticate your account, provide secure payments, and detect/prevent fraudulent or malicious activity.
​Communicating with You: To provide customer support and respond to your inquiries.
​Legal Reasons: To comply with applicable laws or respond to valid legal processes.
​4. How We Disclose Personal Information
​To run our curated sourcing model and deliver products to you, we may disclose your personal information to third parties for legitimate purposes:
​With Service Providers: Vendors and partners who perform services on our behalf (e.g., Shopify, payment processors, fulfillment centers, shipping/courier partners, and customer support).
​With Business and Marketing Partners: To provide marketing services and advertise to you.
​When Directed by You: When you request us or consent to disclose information to third parties.
​Legal & Corporate Obligations: In connection with a business transaction, to comply with legal obligations, or to protect the rights of our users and services.
​5. Relationship with Shopify
​Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Information you submit will be transmitted to and shared with Shopify to provide and improve the Services. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
​6. Third-Party Websites and Links
​Our Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their privacy and security policies before providing them with personal information.
​7. Children's Data
​The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
​8. Security and Retention of Your Information
​No security measures are perfect or impenetrable. Any information you send to us may not be secure while in transit. We recommend not using unsecure channels to communicate sensitive information. We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.
​9. Your Rights and Choices
​Depending on where you live, you may have rights regarding your personal information, including:
​Right to Access / Know: Request access to the personal information we hold about you.
​Right to Delete / Correct: Request that we delete or correct your personal information.
​Right of Portability: Request a copy of your personal information to transfer to a third party.
​Managing Communication Preferences: You may opt out of promotional emails at any time by using the "unsubscribe" link.
​We will not discriminate against you for exercising any of these rights. To exercise your rights, please contact us using the details below.
​10. Changes to This Privacy Policy
​We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
​11. Contact Us
​Should you have any questions about our privacy practices, or if you would like to exercise any of the rights available to you, please contact us:
​Phone: +91 8873174232 (Monday – Saturday, 10:00 AM – 5:00 PM)
​Email: shonexa30@gmail.com
​Address: Basahi, Saran, BR, 841206, IN